Frequently asked questions

Does Sales Tax apply to my purchase?

ToolTopia currently collects sales tax on purchases shipped to all states and territories except: except:

Hawaii, Kansas, Missouri, Montana, New Mexico, Oregon and Virginia.

Notice for Use Tax in States Where ToolTopia Does Not Collect Sales Tax:

How do I get tax exemption on my order?

If you qualify, please email support@tooltopia.com for additional information.

The only accepted tax exemption form for ToolTopia is a completed state-approved form, including the type of exemption you are claiming.

If you are purchasing items for your own use, we cannot accept a resale exemption certificate.

Farmers - Please note, some states do not allow agricultural exemptions for many of the items on ToolTopia. Please consult your tax advisor before submitting an exemption certificate.

Seller information is required to be completed on all tax exempt forms. Please use the information below:
ToolTopia, LLC
2727 Interstate Blvd.
Lakeland, FL 33805

How do I use a Tooltopia Gift Certificate?

Tooltopia Gift Certificates apply to phone orders only. Please have the gift certificate number available when calling to place your order. Gift Certificates must be used to purchase goods only, cannot be applied to other gift certificate purchases, returned, or refunded. If an order exceeds the amount of the designated gift certificate amount, the difference must be paid with another accepted payment method. Gift certificates and their use on the Tooltopia.com website are subject to our general Terms and Conditions and Privacy Policies.

Gift Certificates credited from Robinair purchases are only available for designated items purchased on Tooltopia.com at MAP Price. Gift certificates will be provided once the payment is complete and the Robinair item has been delivered.

Does Tooltopia Offer Promotions?

Yes. Promotions on Tooltopia can be found under the Promotions category. Promotions are valid only during the promotional period and/or while supplies last. Rainchecks are not available.

Coupon and Promo Codes Notice:

Promotion codes are limited to one use per customer.

Can I Find ToolTopia Promo Codes Listed on Other Sites?

ToolTopia.com does not partner with any external sites for the purpose of promoting coupons or promotional codes.

Where can I find answers to my questions about Atlas Lift products?

ToolTopia.com is the premier provider of all Atlas lift products. For a detailed FAQ page specific to Atlas products click here

Payment Options

ToolTopia accepts the following forms of payment:
Credit Cards
Bank Wire Transfer (ACH Payment)
Company or personal checks
Money orders or bank cashier checks
PayPal

For larger transactions, we only accept payment by Wire Transfer or ACH Payment.

For international orders, we only accept wire transfers. Please contact your salesperson for bank wire instructions.

Atlas returns are subject to a 35% restocking fee & need to be authorized by a ToolTopia representative and prepaid by the buyer.

Financing

Instant/Secure 100% Online Financing. Just Click Here Apply for Business Equipment Financing