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Wheel Balancer FAQ

All ATLAS brand tire changers and wheel balancers have a one year LIMITED parts only warranty. We do not provide on-site service for these machines, but we have several in-house phone technicians that can provide solutions to just about any issue. We assume that you are technically inclined or would not have purchased this piece of equipment.

We stock a full line of parts for your equipment, and can offer technical advice to help you install the parts yourself. Most customers want to be able to "fix" their own equipment ASAP...and because all Atlas wheel balancers offer "plug and play" features, most repairs can be accomplished in a matter of minutes. You can watch calibration videos here.

To calibrate your wheel balancer, refer to the MANUAL/QUICK START GUIDE that came with the machine or watch a calibration video here. If you did not receive the MANUAL/QUICK START GUIDE (you really did, but just lost it or threw it away) please call or e-mail us and we can e-mail, mail, or fax you another copy, or download it here. If you still cannot figure out how to calibrate the machine, please call for help. It is really a very simple procedure-so please try more than once before calling. You can do it!

Unplugging your ATLAS wheel balancer does not erase the memory. However, if you unplug the machine and move it, it is recommended that you recalibrate it since calibration can be location specific. (If you bounce it around, it may need to be calibrated again). .