2-post and 4-post lift FAQ’s
How does a 2-post above ground lift work?
Click Here
Where can I find manual, instruction or warranty information for my lift?
Manual/instructions:
For Product Manuals And Assembly Guides click here
5 Year Warranty
/5-Year-Structural-2-Year-Hydraulic-Limited-Warranty
2 Year Warranty
/2-Year-Structural-1-Year-Hydraulic-Limited-Warranty
What are the requirements to install my lift?
Concrete
For a full list of concrete requirements, visit the concrete FAQ’s page here
Where to mount power unit
- Consult a professional for electrical questions
- Can I mount the power unit to any column?
- Most lifts have only one column that can be used to mount the power unit. This column has the mounting bracket. Make sure that you install that specific column on the side where you want to locate the power unit.
- Can the power unit be moved to a remote location?
- Yes, but the extra hydraulic hose will act like a reservoir which may require more hydraulic oil to be added to the system. Ask your salesperson about remote mounting your power unit.
Included mounts/bolts
- Our two post and commercial grade four post lifts come with the appropriate number of anchor bolts to mount the lift to the floor. There is no pre-drilling required to install the lift mounts and bolts.
Expansion joint troubleshooting: I have an expansion joint very near a column or directly under the column or I must drill through an expansion joint. What should I do?
- Please read article below about expansion joints:
http://en.wikipedia.org/wiki/Expansion_joint
- You probably have a control joint either cut into your floor when the concrete was partially cured:
http://www.youtube.com/watch?v=4vDssRsOMmg
- Or "grooved into your floor" when the concrete was wet:
http://www.youtube.com/watch?v=vvNEkwoiGv4
- A control joint should not affect the integrity (strength) of your (4) inch concrete slab as it relates to your lift installation. A control joint is normal cut or grooved to a depth of about 25% of the total depth of your concrete slab. Control joints are used to prevent irregular cracks forming in your slab.
Equalization cables tightness: how tight should the equalization cables be on my lift?
- Raise the lift and do not set it on the locks. Try to pull the cables together with the fingers of one hand. The cables should move toward each other about 1/3 of the way. If the cables do not move, they are too tight. If the cables can touch each other, they are too loose.
Do you offer installation of lifts?
Atlas works with numerous lift installers throughout the US, and will be able to provide names of these professional lift installers upon request. To contact an Atlas representative, please call (800) 794-6793, option 1
Can the overhead beam of a 2-post lift be used to pull an engine or a forklift?
No, the guidance suggested is to use a cherry picker. The overhead cross beam of a lift is designed to be only a conduit for the hoses and cables.
Can the overhead beam of a 2-post lift be used to pull an engine or a forklift?
No, the guidance suggested is to use a cherry picker. The overhead cross beam of a lift is designed to be only a conduit for the hoses and cables.
All Other Lifts FAQ’s
Where can I find manual, instruction or warranty information for my lift?
Link to: /Product-Manuals-Assembly-Guides
What is the voltage on the motors of the mid-rise and low-rise lifts?
Most of our mid-rise lifts and low-rise lifts are operated by a 110V power unit motor and operate on normal household current.
How much hydraulic oil will my lift need
link to: /Whats-The-Best-Oil-For-My-Lift
Can I mount the power unit on any column?
Most lifts have only one column that can be used to mount the power unit. This column has the mounting bracket. Make sure that you install that specific column on the side where you want to locate the power unit.
How stable is the Atlas TD6 MR Midrise Lift when there is a vehicle on it?
The Atlas® TD6MR lift is very stable when in operation and when raised to the highest locked position. This lift is perfect for body work or wheel service and the extra wide platform provides maximum stability for raised vehicles (up to 6,000 lbs.)
Jerking issues with the My Atlas Motorcycle Lift
If you have just received a new lift or your motorcycle lift has not been used for an extended period of time, the cylinder seal may be stuck and may need a lubricated jump start. If there does not appear to be an air leak from either your air hose nor the lift cylinder, and you have supplied the lift with 100 PSI, have two people slightly lift the platform. The extra help may free a stuck seal. Remember to keep the cylinder seal properly lubricated (see owner's manual). When the seal becomes dry and brittle, it can become stuck to the cylinder. A lubricated seal that does not leak will ensure the proper lifting for your motorcycle lift. Note: if you notice an air leak from the cylinder; then you need a new seal kit.
KEEP THE SEAL LUBRICATED! For best results, use Air Tool Oil
What gauge of steel is used for the Atlas Motorcycle Lift?
Most Atlas® motorcycle lift products are made from 10 gauge diamond plate steel.
Tire Changer FAQs
Where can I find manual, instruction or warranty information for my tire changer?
Link to: /Tire-Changer-Warranty
Do I need to buy the assist arms to change tires?
Many of the current tires today have extremely stiff sidewalls. Customers can use the "palm pressure" of several employees to push down the bead on a rotating tire to help mount or demount a stiff sidewall tire, but this is not recommended.
Assist arms are a more efficient solution. Our Atlas® tire changers will mount and dismount almost all wheel/tire combinations if the sidewall can be pushed towards the center of the rim. Our Atlas® air powered assist arms help to push the top sidewall down or lift the bottom sidewall up. If the sidewall is not helped toward the center of the rim, the tire bead will press against the lip of the rim and the motor will stall when the tire tool becomes jammed, allowing for the rim to become scratched.
If you are doing any thick ply sidewall skid steer tires, then assist arms are highly recommended.
What are the range of wheel sizes that I can change with my tire changer?
The outside clamping range of a tire changer will need to be 2” or larger than the rim size you are servicing. Atlas® large rim adapter and motorcycle adapter sets increase the outside clamping range of our tire changers, ATV adapters decrease the outside clamping range of our tire changers.
How does the tire changer hold the rim in place?
Steel automotive and truck wheels are clamped onto the wheel clamp tire changer using the inside clamping method. Decorative wheels are clamped onto the wheel clamp tire changer using the outside clamping method.
To avoid rim damage, all Atlas® tire changers come with a set of plastic jaw protectors. If your shop is doing a lot of decorative rims or drop center-rims, then you may want to consider the Atlas® center post adapter to eliminate the possibility for rim damage.
What Atlas tire changer is recommended for chrome custom wheels?
Atlas® 255 touchless tire changer is a machine that provides the operator with all of the necessary tools to mount or demount stiff sidewall tires off of expensive chrome wheels with a very small possibility of damage. It is always the operator’s responsibility to make sure that the rim is protected from damage.
Wheel Balancer FAQs
Where can I find manual, instruction or warranty information for my tire changer?
Link to: /Tire-Changer-Warranty
When using the motorcycle adapter (MC-KIT) with my ATLAS wheel balancer, to what do I set the A (the distance from the machine to the wheel) measurement?
My Atlas wheel balancer continues to call for an additional .25 to .5 ounces after I apply the "correct weights" following the first spin. My old balancer gave me a 0 reading after applying weights for the first time. What am I doing wrong?
Many older wheel balancers incorporate a very large "ZERO TARGET" so that if the wheel is within .75 to 1.0 ounces of being perfect, the LED indicators would read "OK" or "0000". Our Atlas wheel balancers have target of less than .25 ounces. If you do a second spin for the wheel assembly after applying the correct weight and get 0.25 ounces reading, then you may be able to move the weight slightly to get the "ZERO" reading or press the "FINE" button to see (within 1/10 of an ounce) exactly how far out of balance you are. Normally, .25 ounces will not be felt by your customer; but if you want to be perfect, you have the ability to reposition the weight 0.25 ounces weight so that the wheel assembly is perfectly balanced. A variation can occur if the wheel is not mounted properly (lug centric or hub centric) on the wheel balancer. Please check the mounting method and check to make sure that the nut is tightened properly. If the wheel is able to move on the shaft (normally occurs during the braking mode), then the machine cannot accurately measure the out of balance condition.
Shipping FAQs
For a thorough guide to Atlas shipping information, click here
If it is not possible to unload the product at my home or business, how can I take possession of the product I ordered?
Link to: /What-You-Need-To-Know-About-Freight-Shipping
Can I arrange my own freight pickup?
Yes, you can pick up your Atlas products directly from our will-call warehouses. You will need to purchase your items prior to pick up, as there is no option to purchase on site. Our locations are:
2115 S 11th Ave., Suite 100, Phoenix, AZ 85007
1750 Satellite Blvd NE, Suite 300, Buford, GA 30518
6278 W 300 N, Greenfield, IN 46140
70 Schoolhouse Road, Somerset, NJ 08873
714 107th St., Arlington, TX 76011
Canadian Customers
For Canadian Atlas orders, please visit https://www.atlasautoequipment.ca/. For all other international Atlas inquiries, please contact (800) 794-6793 option 1.