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OTC Encore & Genesis Touch
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The Encore™ &
The Genisys Touch™
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Encore™ / Touch™
Comparison Chart
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Features
Overview
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The Best Warranty
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One is right for you!

Great diagnostic tools from OTC® - Encore™ & Genisys Touch™

BUYER'S GUIDE: Looking for the best product for your jobs? Check out the info here for a great overview of the OTC® Encore™ & Genisys Touch™. And, shop ToolTopia.com for a Super Deal!


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OTC® Encore™ (OTC3893): SHOP NOWEncore
OTC® Genisys Touch™ (OTC3895): SHOP NOWTouch
SCAN FUNCTIONALITY    
FEATURES Encore™ (OTC3893) Genisys Touch™ (OTC3895)
Reflash Functions   X

Vehicle Communication OBD Cable Wireless*

CAN Enabled Tool (no adapters to buy) X X

Global OBD II (Domestic, Asian, European) X X

OBD II Generic Diagnostic Trouble Codes X X

Diagnostic Trouble Code Descriptions X X

Vehicle Information Mode (Mode 9) X X

Freeze Frame Data X X

AutoID® Identifies VIN and Vehicle (on most 2000 - newer) X X

Upgradable X X

State OBD Check X X

Generic Data Stream X X

Manufacturer Specific Diagnostic Trouble Codes X X

OEM Enhanced Diagnostic Trouble Codes X X

Graph Data Stream X X

OEM Enhanced Data Stream X X

Domestic OBD II OEM Enhanced X X

Domestic OBD I X X

Domestic OEM Non-Engine Coverage X X

Asian OEM OBD II Enhanced X X

Asian OBD I X X

Asian OEM Non-Engine Coverage X X

Latin America Coverage Future Future

OEM Bidirectional Controls (Actuator Tests) X X

European OEM OBD II Enhanced X X

European OBD I X X

European Non-Engine Coverage X X

Heavy Duty Standard Coverage Option Option

J2534 All Makes Reprogramming X X

Automated System Test X X

All System DTC Scan X X

Multiple Language Support X X

Wired & Wireless Internet Application Connectivity X X

*As with all brands, some automotive manufacturers may not recommend a wireless connection during certain applications.
VEHICLE DIAGNOSTIC SOFTWARE INFORMATION    
FEATURES Encore™ (OTC3893) Genisys Touch™ (OTC3895)
Pathfinder Troubleshooting Diagnostics X X

RepairTRACK VIN Specific Tech Tips X X

Code Assist DTC Specific Tech Tips X X

InfoTech Drivability & Component Test Software X X

Identifix® Direct-Hit Technician deep linking X X

Symptom-Assist Specific Tech Tips X X

AutoDetect X X

Auto ID X X

Cloud Integration X X

Embedded Training Videos X X

HARDWARE    
FEATURES Encore™ (OTC3893) Genisys Touch™ (OTC3895)
Color Display X X

Detachable Cable X X

Battery Power X X

High Resolution Touch Screen 7" Capacitive 10" Capacitive

Cables with Color Coding, Part Numbers and Description Single OBD Cable OBD Cable Kit

AirBridge Technology WiFi Wireless for Internet Access X X

Bluetooth Long Range Wireless X X

Headphone Jack X X

Support Stand   X

Stereo Speakers   X

Wireless to the Car VCI   X

VGA Video Out   X

SOFTWARE    
FEATURES Encore™ (OTC3893) Genisys Touch™ (OTC3895)
Internet Browser X X

Android Operating System X  

Windows Operating System   X

Windows Printer Support   X

SUPPORT    
FEATURES Encore™ (OTC3893) Genisys Touch™ (OTC3895)
12 Month Subscription X X

Diagnostics for Life Lifetime hardware warranty
(Applies to the scan tool tablet only; for as long as you own it, as long as you update it.)
X  

   
INCLUDES Encore™ (OTC3893) Genisys Touch™ (OTC3895)
Diagnostic Tablet X X

OBD II Cable X X

USB Cable X X

J2534-1 / -2 compliant Vehicle Communications Interface (VCI)   X

10 OEM Adapters   X

Power Adapter X  

12V Power Cable   X

AC Power Supply   X

Custom Carrying Case X X

DIAGNOSTIC ACCESSORIES    
FEATURES Encore™ (OTC3893) Genisys Touch™ (OTC3895)
High Speed Digital Scope
(With the optional OTC® Tech-Scope PC Based Digital Oscilloscope with Multimeter #OTC3857)
  Option

Bluetooth Wireless TPMS Sensor Reprogramming
(With the optional OTC® TPR TPMS Tool #OTC3834T)
Option Option

Heavy-Duty Vehicle Coverage
(With the optional OTC® Heavy-Duty Standard Kit (OTC389507)
Option Option

Vehicle Coverage Charts
Genisys Touch & Encore Coverage Report - Domestic Vehicles
Genisys Touch & Encore Coverage Report - Asian Vehicles
Genisys Touch & Encore Coverage Report - European Vehicles
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Encore

OTC® Encore™

The Fully Integrated Technician Tool -
The first "integrated" Android based diagnostics tablet with fast startup, full scan functionality and a 7-inch capacitive touch screen. The Encore operates plugged in and tethered to the vehicle. Access to the shop's internet is fast and easy with built-in WiFi and Bluetooth®.
OTC® Encore™ (OTC3893): SHOP NOW
Encore
Touch

OTC® Genisys Touch™

A Great Tool for Busy Shops -
Step up to the Genisys Touch™ and roam the shop floor! The Window's OS based tablet communicates wirelessly with the J2534 vehicle Communications Device (included in kit) which is attached to the vehicle.

OTC® Genisys Touch™ (OTC3895): SHOP NOW
Touch
Maintenance
AUTODETECT™
Software automatically detects and alerts the technician of on-tool or web-based repair information. Search by pattern, symptom, code or any way you like – even by searching the Internet. (Shop internet connection is required.)

AutoDetect™ EXPERIENCE-BASED DIAGNOSTICS - ON TOOL

Code-Assist™ - Over 9 million experienced-based Confirmed Fixes™ for vehicle specific, individual OBD-II Diagnostic Trouble Codes (DTC's).

RepairTRACK™ - The largest database of known vehicle-specific fixes available to the automotive aftermarket. Includes coverage from 1969 through 2013 for USA Domestic, USA Asian, and USA European vehicles.

Symptom-Assist™ - Provides approximately 17 Million experienced-based Confirmed Fixes™ for specific symptoms for specific vehicles. Unlike the traditional list of theoretical potential causes provided by service manuals and other information sources, Symptom-Assist supplies validated fixes for actual symptoms reported on vehicles and then ranks them.

AutoDetect™ EXPERIENCE-BASED DIAGNOSTICS - WEB BASED

AutoDetect™ - Automatically detects and alerts the technician of on-tool or web-based repair information including Identifix® Direct-Hit™ and Google search. Direct-Hit® includes a free 60-day trial subscription.

AutoDetect™ ON TOOL REPAIR INFO

Pathfinder Trouble Shooting - Provides critical information: Code information, Symptoms, Specifications, TSB References, Data/Sensor Information, Component Location, PCM Connector Information.

InfoTech Component Information Database - A vehicle-specific repair information database for testing most common vehicle components.
Maintenance

CONVENIENT DESIGN
Shorten your diagnostic time and get the repair done from code-to-fix™ faster than ever before.


One Touch AutoID™ - Automatically detects CAN vehicles 2005 or newer to quickly set up year, make, model and engine - all in one tap. Only requires about 3 seconds to identify most cars. Accuracy to 99% (From 2000-2004 Mode 9 was only used at the OEM's discretion, thus auto id may possibly be successful.)

Automated System Test - Perform a Comprehensive Health Test. Provides DTC's (generic and enhanced), Freeze Frame, Mode 6 Component Test, Mode 5 Oxygen Sensor Tests, Mode 1 Readiness Tests and more.

All System DTC Scan - Perform a trouble code check of all supported vehicle systems in seconds. Fast validation that all systems are clear of DTCs before or following a repair. Test Generic and Enhanced DTCs, then store and print the record.

Onboard Battery - Avoid re-entering the vehicle ID and losing data when you cycle the key.

Embedded Videos - More than 70 videos show how to perform test procedures or functions in one minute or less. In one minute or less, learn test procedures commonly used by technicians every day. An instant alert shows if a video is available for the specific year / make / model selected. Watch videos any time in the the video library. No need to attend a lengthy training class or search on your smartphone - learn it now!
Maintenance
BATTERY DISCONNECT,
KEY FOB &
REMOTE PROGRAMMING
PROCEDURES


The battery update covers Domestic and Import vehicles 2000 to present, with partial coverage for 1991-1999. Procedures include: battery disconnection precautions, power windows, locks and sunroof reprogramming, engine and body control system resetting, and more.

The key and remote programming update covers Domestic and Import vehicles 1996 to present, with partial coverage for 1993-1995. Procedures include: system operation, unusual features, programming procedures, illustrated battery replacement procedures for remote and key transmitters, and more.
Maintenance
WIRELESS TPR
Utilize the optional OTC® TPR TPMS Tool (OTC3834T) to transmit TPMS code wirelessly to the Encore™ or Genisys Touch™ wirelessly via Bluetooth. The compatible products eliminate data code entry errors and speeds reset tasks.

Maintenance



OTC® TPR TPMS Tool (OTC3834T): SHOP NOW
Maintenance
HEAVY DUTY VEHICLES
The optional Heavy-Duty Standard kit (OTC389507) is available for reading DTCs and viewing live data on Class 4-8 vehicles.


Maintenance



OTC® Heavy-Duty Standard Kit (OTC389507): SHOP NOW
 
Maintenance

TIME IS MONEY
While the Encore™ is an excellent diagnostic tool for any technician, a busy shop may benefit from the versatility offered by the bonus features of the Genisys Touch™.

Connectivity

J2534 Communication Device - Simply plug the J2534 into a vehicle and walk away with the Touch™ tablet. All vehicle diagnostics can be performed wirelessly.

All OEM Adapters 1996 & Newer - Housed in a pull-apart, durable case for easy storage.

10" Capacitive Touch Screen - The Touch™ brings a larger tablet screen making viewing of diagnostic info, videos and browsing even faster and easier.

Onboard Battery - Avoid re-entering the vehicle ID and losing data when you cycle the key.

And more! - Stereo speakers, VGA Video Out port, and a Support Stand make the Touch™ a welcome desktop addition while the J2534 is working out on the shop floor.
Maintenance
SCOPE FUNCTIONALITY
The optional Tech-Scope is capable of reading 40 million samples per second on each channel with 10M ohm input impedance eliminating the need for special adapters to capture signals from critical components. The included InfoTech software provides a vehicle-specific repair information database for testing most common vehicle components with step-by-step test procedures using a lab scope or multimeter.

Maintenance


OTC® Tech-Scope PC Based Digital Oscilloscope with Multimeter (OTC3857): SHOP NOW
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Support
Product Technical Support and Customer Service
Technical Support should always be the first step to obtain product support information. Most solutions are available over the phone and Technical Support may have additional information on special programs or options that pertain to your particular tools or equipment.


Technical Support: 800-533-6127 Email: tech@otctools.com - HOURS: M-F 8am-8pm EST
Customer Service: 800-533-6127 Email: inquiry@service-solutions.com
Service Repair: 800-344-4013 eservice@service-solutions.com

Locate a Service Center: http://www.otctools.com/service-and-support/service-centers
Warranty
RepairTRACK
RepairTRACK offers you the ability to manage your repair experience online by providing you with an easy way to send your product in for repair and track it. Generate a return authorization, print a UPS tracking number, review and approve estimates, get warranty and service info, and more…all online!

  • Obtain warranty and service information on all Service Solutions products
  • Directs customers to the correct Service Center
  • One stop shop for Repairs and Replacements
    RepairTRACK Features
    • Creates a UPS return label from anywhere in the US for repair or replacement items
    • Track the progress of a repair through every step in the process
    • Receive email updates on the status of repairs and replacements
    • Review repair estimates and pay online
RepairTRACK: https://repairtrack.bosch-automotive.com/login.aspx?ReturnUrl=spx/UnitRegistration_In.aspx

SOURCE: OTC.com 2015; CONTENT POST: July 2015


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